Last Updated: [January 21, 2026]
This Privacy Policy explains how AAXOS (“AAXOS,” “we,” “us,” or “our”) collects, uses, and protects information in connection with the website kineticinternet.services (the “Site”) and the sales support we provide by phone.
AAXOS is an independent, authorized retailer of Kinetic. We help customers learn about, compare, and order Kinetic Internet, TV, and Home Phone services. AAXOS is not Kinetic or a telecommunications carrier, and we do not own or operate any telecommunications network.
This policy applies only to kineticinternet.services. It does not apply to websites operated by Kinetic or other third parties.
We collect a limited amount of information, only as needed to respond to inquiries and to help facilitate service orders with Kinetic as an authorized retailer:
We do not ask for, and we ask that you do not provide, sensitive information such as Social Security numbers or payment card numbers. The Site does not process payments. If sensitive information is shared with us inadvertently, we take steps to redact it.
we use the information we collect to:
The Site uses cookies and similar technologies for functionality and to understand how visitors use the Site. You can control cookies through your browser settings; disabling cookies may affect some Site features. We may use third-party analytics services that set their own cookies and process data under their own privacy policies.
We do not sell or rent your personal information. We share information only as follows:
Calls to and from AAXOS may be monitored or recorded. Where required by law, callers are informed at the beginning of the call. Recordings are used for quality assurance, training, compliance, and dispute resolution.
We retain information only as long as needed for the purposes described in this policy or as required by law. Call recordings are retained for up to five (5) years. Contact information used for follow-up is retained for a limited period and then deleted.
We maintain administrative, technical, and physical safeguards designed to protect the information we hold against unauthorized access, use, or disclosure, including access controls, encryption of stored data where appropriate, network security measures, and ongoing monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You may contact us at any time using the details in Section 12 to ask about the information we hold about you, to request corrections, or to ask us to delete information. We will respond as required by applicable law.
Telephone follow-up. If you do not wish to receive follow-up calls from us, you may tell us during any call or contact us using the details below, and we will honor your request.
California residents. AAXOS is based in California. To the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to us, California residents have the right to know what personal information we collect, use, and disclose; to request deletion of personal information; to request correction of inaccurate personal information; and not to be discriminated against for exercising these rights. We do not sell or share personal information for cross-context behavioral advertising. To exercise any of these rights, contact us using the information in Section 12.
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
We may update this Privacy Policy from time to time. The “Last Updated” date at the top shows when it was last revised. Material changes will be posted on this page.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:
AAXOS
AAXOS
Hicksville, NY 11801
Email: admin@aaxos.com
Phone: (877) 543-8021
Operating Hours: Mon – Fri 9:00 AM – 9:00 PM EST; Sat 10:00 AM – 5:00 PM EST; Sun closed.
